Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the RentalOS software-as-a-service application ("Service"), operated by CortexForge ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

1. Who you are contracting with

The Service is provided by CortexForge, an individual sole proprietor. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. Individual users must be of legal age to enter a binding contract.

2. Acceptance of Terms

By continuing to use the Service you accept these Terms. If you do not agree, do not use the Service. We may update these Terms from time to time; continued use after changes are posted constitutes acceptance of the updated Terms.

3. Description of the Service

RentalOS is a rental-management application that helps businesses track inventory, reservations, check-outs, invoicing, and related workflows. Features and limits depend on the plan you select.

4. Your account

• You must provide accurate information and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• Notify us immediately if you believe your account has been compromised.

5. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• Use the Service for any unlawful, fraudulent, or deceptive purpose;
• Send spam, phishing content, malware, or other harmful material;
• Infringe the intellectual-property or privacy rights of any third party;
• Probe, scan, or test the vulnerability of the Service; attempt to gain unauthorized access; scrape or extract data by automated means outside documented APIs;
• Reverse-engineer, decompile, or attempt to derive source code from the Service, except to the extent expressly permitted by law;
• Resell, sublicense, or redistribute the Service without our written consent.

6. Licence

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the term of your subscription and within the limits of your chosen plan.

7. Intellectual property

We retain all right, title, and interest in and to the Service, including the software, documentation, branding, and any related intellectual property. Nothing in these Terms transfers ownership of the Service to you. You retain ownership of your data ("User Content") and grant us a limited licence to host, store, and process it solely to provide and improve the Service.

8. Payment, billing, and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing frequency, applicable taxes, plan upgrades and downgrades, cancellations, and refunds are governed by Paddle's Buyer Terms and our Refund Policy.

Paid plans renew automatically for successive billing periods until cancelled. Free trials convert into paid subscriptions at the end of the trial period unless cancelled beforehand.

9. Service level and warranties

We work hard to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, error-free, or free from security vulnerabilities. To the fullest extent permitted by law, the Service is provided "as is" and "as available" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill. Nothing in these Terms limits liability that cannot be limited under applicable law (including liability for fraud, death, or personal injury caused by negligence).

11. Indemnity

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

12. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, if:

• You materially breach these Terms and do not cure the breach within a reasonable period after notice;
• Your account has an outstanding unpaid balance;
• We reasonably believe your use poses a security, legal, or fraud risk;
• You engage in repeated or serious violations of our policies.

You may cancel your subscription at any time from your account. On termination, your right to use the Service ends immediately. We will make your data available for export for a reasonable period after termination, after which we may delete it.

13. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which CortexForge resides, without regard to conflict-of-law principles. Disputes will be resolved in the competent courts of that jurisdiction, except where mandatory local consumer law provides otherwise.

14. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, internet or utility outages, or acts of government.

16. Contact

For questions about these Terms, contact CortexForge through the support channel listed on our website. For questions about payments, invoices, or refunds, contact Paddle via paddle.net.