Refund Policy

We want you to be happy with RentalOS. This Refund Policy explains how refunds work for subscriptions to the Service operated by CortexForge.

30-day money-back guarantee

If you are not satisfied with your RentalOS subscription, you can request a full refund within 30 days of your order date. This applies to your first paid billing period.

Free trial

New accounts include a 30-day free trial. You will not be charged during the trial period, and you can cancel any time before the trial ends to avoid being billed.

How to request a refund

Our payments are processed by Paddle.com, our Merchant of Record. To request a refund:

• Visit paddle.net and look up your order using the email address on the receipt, or
• Contact us through the support channel on our website and we will help you.

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, the funds typically appear within 5–10 business days.

Cancelling your subscription

You can cancel your subscription at any time from the Billing section of your account settings, or through the Paddle customer portal linked from your receipt. When you cancel, you retain access to paid features until the end of the current billing period; you will not be charged again.

Questions

For questions about billing or refunds, contact Paddle via paddle.net, or reach out through the support channel on our website.